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Mobile Help Centre
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This option allows you to transfer money to other accounts you have set up via Online Banking. Daily limits apply when transferring to other UK accounts.
Select the section you require assistance with:
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How to manage my existing payees on the App
On the Payees screen you can:
- edit a payees name
- delete a payee if you no longer want to pay this person/company.
Simply follow the on-screen instructions. -
How to add another UK account to pay
You can make one off payments to a new payee via the App. For security reasons there is a daily limit of £1000 to pay someone new. You cannot save new payees on the Mobile App.
If you are planning to pay someone regularly, you should set up a new payee via Online Banking using a Card Reader. Once completed you will be able to pay up to £15,000 daily to this payee though the Mobile App.