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Mobile Help Centre
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This option allows you to pay a bill that you have already saved. Daily limits apply when completing a bill payment.
Select the section you require assistance with:
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How do I delete a bill payment I no longer require
To delete a bill payment you no longer require, select the 'Pay & Transfer', select 'Payees' and then choose the biller you want to remove.
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How do I rename a biller
To change how the name of a biller appears on the Mobile app, select the 'Pay & Transfer', select 'Payees' and then choose the biller you want to rename.
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How do I add a new biller to pay on the Mobile App
You can only pay to saved bills using the Mobile App.
To make a one off bill payment or to pay a bill regularly, you should set up the new biller via Online Banking using a Card Reader. Once completed you will be ble to pay up to £15,000 daily to this bill though the Mobile App.