My Digipass is not working / lost / stolen, how do I ordera new one?

 

iBusiness Banking

If your Digipass is lost, stolen or the battery is low, all users, including Local Administrators can cancel their existing Digipass and order a new Digipass using the 'Order Digipass' button that is visible once you have entered your User ID on the login page and pressed continue.

Important:

Your Digipass will be Deactivated IMMEDIATELY when a new one is ordered.

Don'ttry to change the battery, as this will disable the Digipass completely.

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