My Digipass is not working / lost / stolen, how do I ordera new one?


iBusiness Banking

If your Digipass is lost, stolen or the battery is low, all users, including Local Administrators can cancel their existing Digipass and order a new Digipass using the 'Order Digipass' button that is visible once you have entered your User ID on the login page and pressed continue.


Your Digipass will be Deactivated IMMEDIATELY when a new one is ordered.

Don'ttry to change the battery, as this will disable the Digipass completely.

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