Security Policy

At AIB Group (UK) p.l.c. we understand how important the security and confidentiality of your information is to you. Our aim is to protect your information on the internet in the same way as we would through our other banking channels such as over the phone, in a branch or at a Cash Machine.

To ensure the highest level of security of information passing between our customers or website users and the Bank, we use what is known as TLS. This is an encryption method that scrambles information while it is moving from one source to another to prevent the information being viewed or tampered with.

AIB Group (UK) p.l.c.'s secure network infrastructure includes the following components:

Transport Layer Security (TLS)

This is a form of encryption that protects information being transmitted over the internet to prevent it being tampered with during transit.


This is a method of scrambling information while it moves from one source to another, that protects the contents.


This is a method of keeping a network secure. Firewalls are commonly used to give users secure access to the internet as well as to separate a company's public web server from its internal network.


Cookies are small text files that are sent to and stored on your computer, smartphone, tablet or other device for accessing the internet, whenever you visit a website or use our online apps.
For more information about cookies in general, how we use cookies, why we use them, and how this allows us to improve our service to you, please visit our Cookies page.
More general information on cookies can be found on This includes information on how to disable cookies.

Audits and Inspections

AIB Group (UK) p.l.c.'s security infrastructure is regularly audited by external experts.

Notice on Virus Protection

AIB Group (UK) p.l.c. recommends that all users have up to date Anti Virus and Firewall protection on your PC (personal Firewalls are available for home PCs).

Important Notice

View our Fraud Prevention information for Online banking customers.

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