Changes to using your card online
When you’re shopping online, we may need to confirm that it’s really you using your card. This is an extra layer of security called Strong Customer Authentication (SCA for short) making online shopping even more secure.
We have introduced new ways to confirm it’s you, such as using an app or using a password for online purchases along with a one-time passcode.
When you’re shopping online after you’ve entered in your card details to pay, a Visa screen may appear to ask you to confirm your transaction. The on screen instructions will tell you what to do next.
With just a few taps, the AIB (NI) Mobile Banking App is the easiest way to confirm it’s really you making a purchase.
AIB (NI) Mobile Banking App
With the AIB (NI) Mobile Banking App you can confirm it’s really you making the purchase with a few taps. It’s easy and secure.
To use AIB (NI) Mobile Banking App, you'll need to be registered for Online and Phoneline Banking.
Find out more here
This service requires push notifications
Password for online purchases
For the smoothest journey, download the AIB (NI) Mobile Banking App but if you prefer not to use the mobile app or cannot use push notifications, you can set up a password to use instead.
To confirm it’s really you using your card online, you’ll need to set up a new password for online purchases, to be used along with a one-time passcode we’ll send you by text message.
Find out more here
No mobile phone?
If you don’t have a mobile, you can use a landline and your voice as your password.
Find out more here.
If you are asked to confirm a purchase, the information on the screen will prompt you on what to do.
Do you have any additional cardholders (also known as Authorised Users) on your credit card account?
Make sure all additional cardholders are aware of this change as they will have to set up their card to confirm purchases too.
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AIB Group (UK) p.l.c. is covered by the Financial Services Compensation Scheme, Financial Ombudsman Service and is a Registered Firm with The Lending Standards Board.
The AIB logo and AIB (NI) are trade marks used under licence by AIB Group (UK) p.l.c. incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.