Customer service
We are committed to delivering a friendly and professional service.
At AIB we are committed to delivering a friendly and professional service to all our customers. We take this commitment very seriously and constantly strive to meet our customers' expectations. Your feedback is very important in ensuring that we can properly and fully evaluate and consider how we are performing.
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AIB Group (UK) p.l.c. is covered by the Financial Services Compensation Scheme, Financial Ombudsman Service and is a Registered Firm with The Lending Standards Board.
The AIB logo and AIB (NI) are trade marks used under licence by AIB Group (UK) p.l.c. incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.