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Responding to Crisis
Our thoughts are with the people of Ukraine and everyone who has been impacted by the current humanitarian crisis in the region. We are refunding AIB International Payment charges to customers who send money to family, friends and charities in Ukraine.
We will apply this refund, and customers do not need to take action. (However, charges may be applied by other banks when making such payments, which we cannot refund.)
As part of the global banking community, we recognise the role of banks in the implementation of financial sanctions and we will comply with all obligations in this regard.
To that end, we are currently applying extra due diligence to payments made from and to Russia. And, as a result, some of these payments may take longer than usual.
This is a rapidly evolving situation. Relevant updates will be posted here.
Security or Fraud
Please note that we will NEVER request any log in or personal details via email.
If you have received an email asking for your Online Banking / iBusiness Banking details please forward the email you received to email@example.com and then immediately delete the email. DO NOT click on any links in the email.
This email address (firstname.lastname@example.org) is a collection point for notifications of potential ONLINE FRAUD (for example if you receive an email that appears to be from us, which you believe to be bogus).
For further information regarding security and iBB please visit our Security Centre.