The hours of operation in our contact centre are temporarily changing.

We will be here to help you Monday – Friday 9am – 5pm.

This for the safety and well being of our staff as the situation with COVID 19 evolves.

Thank you for your continued patience and support during this time.

What are people asking us most?

What are people asking us most?

See our top queries here

 

Getting started

Getting started

View information here on what you need to get started on iBB.

Forms

Forms

 

 

Manage my Accounts

Manage my Accounts

Find out how to check account information, add or remove accounts & export transactions here. 

Fees and charges

Fees and charges

Get more information on the charge for iBB and how to reduce your account fees.

Manage my iBB

Manage my iBB

Find out more about using your Digipass and how to manage users on iBB.

Manage my Payments

Manage my Payments

Demo videos

Demo videos

Technical Help

Technical Help