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Overall service qualityWe asked customers how likely they would be to recommend their business current account provider to other SMEs.
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Independent Service Quality Survey ResultsBusiness current accountsPublished August 2020As part of a regulatory requirement, an independent survey was conducted to ask approximately 600 customers of each of the 5 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs). The results represent the view of customers who took part in the survey. |