Helpful information for the new iBB

• PAYMENTS

  To create and authorise payments, simply follow the steps below:

  Create a Payment

  1. Click the PAYMENTS tab at the top of the screen.
  2. Select Pay / Transfer
  3. Select the account you want to make the transfer from, from the dropdown list.
  4. Insert the amount you want to transfer.
  5. Click the ‘account or payee’ button. A pop-up window will appear and you can search for the account / payee by writing their name in the box or by scrolling through the list. 
  6. You don’t have to, but you can then insert a message to appear on your statement and your payee’s statement, as well as a description of the payment. 
  7. Finally, select the date you want to make the payment – you can choose today’s date or any date in the next 90 days.
  8. Click continue and you will be brought to a payment review screen.
  9. If you have the permission, you can select ‘Authorise’ and complete the payment by entering an OTC (One Time Code) from your digipass. If you don’t have the permission to authorise, click ‘Save for Authorisation’ and let your colleague know to log in and complete the payment that is now in their ‘Authorisations’ list.
  10. When your payment is confirmed, you can see all the details of the payment on the final screen and print a copy of the confirmation if you need it.

  Top Tips:

  • If you do have the permission to approve payments but you would like to make multiple payments today, or if you are not ready to send the payment yet you can choose ‘Save for Authorisation’. Then when you are ready to complete your payment(s) you can find them in the Authorisations page. 
  • As per step 6 above, we recommend entering a description into the payee’s statement message so they know this payment came from you.

  Authorise a Payment

  1. When a payment has been created it must be authorised before it can be sent.
  2. Click the PAYMENTS tab at the top of the screen.
  3. Select ‘Authorisations’ and a list of all payments awaiting authorisation will appear.
  4. Where the green tick has an ‘F’ beside it, this indicates you are the final authoriser for this payment.
     To authorise one payment, simply click the green tick button to the right. To authorise multiple, click the box to the left of each payment to highlight them and click authorise at the top of the list. (NOTE: The maximum number you can authorise in any one go is 50).
  5. Enter a One Time Code into the pop-up window and click authorise for a final time.
  6. A message will appear on screen letting you know your payment(s) have been authorised. The status of the payments will also appear i.e. letting you know they’re now being processed, or that they need to be authorised by a second authoriser if your company has dual authorisation set up.
     
• STATEMENTS

  We’ve started to roll out statements online for select account types – this means that you can print monthly statements for your account or save them as a PDF. We’re working to bring statements to even more account types, so keep an eye on your messages to find out when they arrive.

  To print / save statements:

  1. From the Accounts page, select the account you want.
  2. Click the ‘Statements’ tab that appears under your account details.
  3. Your monthly statements will appear with a button to the right to ‘Download PDF’.
     If statements aren’t available for your account(s) yet, a message will appear on screen letting you know this.
     
• PAYEES

  Now, you can create and edit payees within the new iBB – no need to delete payees and create them again just because their details are wrong or have been changed.

  PLEASE NOTE: You can only edit payees that have been created in the new iBB.

  Create a Payee

  1. Go to the PAYMENTS tab at the top of the page.
  2. Select Payees. A list of all your payees will appear if you have some already.
  3. Click the green ‘Add Payee’ button.
  4. Enter the payees’ details: name, IBAN, address etc. NB – an address is required to create the payee.
  5. If you have the permission, you can select ‘Authorise’ to create the payee by entering a TDS (Transaction Data Signature) from your digipass. If you don’t have the permission to authorise, click ‘Save for Authorisation’ and let your colleague know to log in and complete the payee set-up. The payee will now be in their ‘Authorisations’ list.

  Edit a Payee

  1. Go to the PAYMENTS tab at the top of the page.
  2. Select Payees. A list of all your payees will appear if you have some already.
  3. Find the payee you want to edit – you can search their name in the text box or scroll through your list.
  4. Click the payee you want to edit and the details will show on the right hand side.
  5. To edit the details, click the green pencil button beside the payee’s name.
  6. Update the details and if you have the permission, you can select ‘Authorise’ to update the payee by entering a TDS (Transaction Data Signature) from your digipass. If you don’t have the permission to authorise, click ‘Save for Authorisation’ and let your colleague know to log in and complete the payee update. The payee will now be in their ‘Authorisations’ list.

  Authorise a Payee from the Authorisations list

  1. Click the PAYMENTS tab at the top of the screen.
  2. Select Authorisations.
  3. Select ‘Payees’ from the headings and all the payees waiting to be authorised will appear.
  4. To authorise, simply select a payee from the list and click on the green tick button that appears beside their details. 
  5. In the pop-up window, enter a One Time Code (OTC) to complete the authorisation. 
  6. If your company has dual authorisation set-up, a message will appear on screen letting you know that the payees need to be authorised by a second authoriser.
  7.  
• CREATING A TDS (TRANSACTION DATA SIGNATURE)
  1. Using the purple digipass press the TDS button once and TDS1 will appear on screen OR using the white digipass select 2 for TDS and TDS1 will appear on screen.
  2. Enter the first six numeric characters of the new payees IBAN. E.G. IE27AIBK93136512345678. Here, the first six characters would be 279313.
  3. Press OK
  4. TDS 2 will be displayed.
  5. Press OK.
  6. The 8 digit TDS code will be displayed on your digipass.
  7. On the iBB authorisation screen, enter the 8 digit Code into the TDS field and press confirm.
• EXPORTING / DOWNLOADING TRANSACTIONS
  1. Select an account from your homepage
  2. In the box under ‘Transactions’, select the date range you’d like to download transactions for – this can be a custom range (made by clicking a start date and an end date within the calendar) or one of the pre-made ranges offered i.e. last week, this month etc.
  3. The ‘Download filtered transactions’ button on the right of the screen will turn green and you can download your transactions as an excel file.