What are customers asking us most ?
My Digipass is not working / lost/ stolen, how do I order a new one?
What are the payment cut of times?
I see a Tech error when I log in, what do I do?
I am having difficulty logging into iBB.
I have forgotten my Passphrase, what do I do?
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AIB Group (UK) p.l.c. is covered by the Financial Services Compensation Scheme, Financial Ombudsman Service and is a Registered Firm with The Lending Standards Board.
The AIB logo and AIB (NI) are trade marks used under licence by AIB Group (UK) p.l.c. incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.