Support for personal customers during COVID-19
Support for personal customers during COVID-19
We're here to help and support you through these uncertain times. If you are worried about missing payments, we’re here for you. Our staff have helped hundreds of customers to get their finances back on track.
Worried about your loan, mortgage or credit card payments?
Many households may still be facing financial challenges as a result of the COVID-19 pandemic. If you are concerned about your repayments it is important that you talk to us as soon as you can so that we can work with you to find a solution that meets your needs.
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Worried about paying your loans?
We’re here to help. Submit a callback request and we will contact you to find a solution to best suit your needs.
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Worried about your mortgage repayments?
We’re here to help. Submit a callback request and one of our advisers will contact you to find a solution to best suit your needs.
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Worried about paying your credit card?
If you think you are going to struggle to make your normal monthly credit card payments, we are here to help. You can contact us on 028 9024 1822 (Monday to Friday 9.00am to 5.00pm) to discuss a tailored solution.
Worried you're struggling financially?
We understand that nobody plans for an event like this. You’re not on your own.
If you're worried about making payments the important thing is not to ignore money problems, as they usually get worse if you don’t act. We have helped lots of customers in similar situations.
So, the first step is always to realise that if you’re worried, you need to do something.
Overdrafts
Arranged overdrafts are useful for short-term borrowing and emergency funds. If you need extra money in the short term, we've made the first £200.00 of our arranged overdraft interest free.
Click below to find out more and how to apply.
View products to help with your cashflow
Review our personal lending products and helpful tools that can assist your with your personal cash flow and help you manage your money.
Click below to find out more.
FINANCIAL ABUSE: Financial abuse could happen to you or someone you know. Whatever your situation is, you don’t have to deal with it on your own - we can help. Find out more.
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AIB Group (UK) p.l.c. is covered by the Financial Services Compensation Scheme, Financial Ombudsman Service and is a Registered Firm with The Lending Standards Board.
The AIB logo and AIB (NI) are trade marks used under licence by AIB Group (UK) p.l.c. incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.