Current accounts

Independent Service Quality Survey Results

_{Personal current accounts}

_{^{Published August 2021}}

^{As part of a regulatory requirement, an independent survey was conducted to ask approximately 500 customers of each of the 10 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.}

Information about current account services

^{The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found here, and for business current accounts here.}