Current accounts

Independent Service Quality Survey Results

_{Personal current accounts}

_{^{Published February 2021}}

^{As part of a regulatory requirement, an independent survey was conducted to ask approximately 500 customers of each of the 9 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.}

Information about current account services

^{The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found here, and for business current accounts here.}