Manage your money on the move.

It’s easy to be in control of your money with AIB (NI) Mobile Banking App. You can securely check your balance, pay your bills and transfer funds to any UK account whenever you need to, from wherever you are (Payment limits apply). You can even apply for a personal loan.

To use the Mobile Banking App you'll need to be registered for Online and Phoneline Banking.

You can download the AIB (NI) Mobile Banking App from the Apple App Store or Google Play™ by clicking on the relevant image below. The service is free to download and use, although data charges may apply.

Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google Play and Android are trademarks of Google Inc.

Alternatively for other smartphone users our Online Banking is responsive and resizes to suit each device.

Please note, Online Services may be unavailable between 03:00 and 07:00 daily due to essential maintenance.

Features and benefits

Easy to use service that is safe, secure and convenient

Mobile Banking is an easy, simple and convenient way to manage your finances.
The service provides the same high level of security as you enjoy Online Banking.

Secure Login

To access the AIB (NI) Mobile Banking App you will be asked to enter your existing eight digit registration number, your five digit Personal Access Code (PAC) and follow the on-screen instructions during initial set up of the App. For every subsequent log in on that device you will only need to enter five digits of your PAC.

Auto time out

The Mobile Banking App will automatically log you out after four minutes of inactivity. You must be actively browsing to stay connected (i.e. switching between accounts).

We understand how important the security and confidentiality of your information is to you. Your security is our highest priority. For added piece of mind visit our Security Centre on www.aibni.co.uk/securitycentre which provides tips on how to stay safe online.

It is possible to manage the cards on your account simply by logging into your AIB (NI) Mobile Banking App and selecting ‘Cards’ from the menu.

You can:
- Report your Debit or Credit Card Lost or Stolen
- Order a replacement Debit or Credit Card
- Keep your existing PIN or request a new one when ordering a new card
- Freeze or unfreeze your Debit or Credit Card
When you first log in to our Mobile Banking App your registration number will be linked (or tethered) to your device. This means each subsequent time you log in to the App on that device you will only be asked for five digits from your PAC (Personal Access Code).

Alternatively you can enable Touch ID*, Face ID* or Fingerprint Authorisation* to ensure quick and secure log in. *Subject to device and model.

This makes the log in process simpler than before but still as secure as it has always been. You can link/tether your registration to a number of devices – for example if you use a mobile phone and a tablet to access your Mobile Banking. (Some features will only work on one device at a time e.g. Open Payments and saved payees)
With our service you can keep on top of your finances by:
- Viewing your account balance and seeing what is available for you to withdraw or transfer. This will not include your overdraft (if you have arranged one)
- Viewing your recent transactions and searching by account or name on:
  - Up to 100 transactions on Current accounts
  - Up to 50 transactions on Deposit accounts
  - Up to 22 transactions on Credit Card accounts
- Viewing any pending Visa debit card transactions (those which you have made but have not yet been taken from your account).
Make payments and move money at a time and place that suits you. You can:
- Transfer money between your own accounts or any UK account.
- Pay bills you have already set up by selecting Bill payment.
- Payment log allows you to view outgoing payments you have made. You can view up to 100 payments.

Summary box

Key services available through our Online Services

	Mobile Banking	Online Banking	Phoneline Banking
Check your account balance	Yes	Yes	Yes
Check and search your recent transactions	Yes	Yes	Yes
Check your pending transactions	Yes	Yes	Yes
Transfer money between your own accounts and any UK clearing bank	Yes	Yes	Yes if already set up
Pay your bills and Credit Cards	Yes	Yes	Yes if already set up
Apply for a Fixed Rate Personal Loan	Yes	Yes
Apply for a personal Overdraft		Yes
Open a new savings account		Yes
Set up standing orders		Yes
View, amend or cancel your standing orders	Yes	Yes
View or cancel direct debits	Yes	Yes
Cheque search		Yes	Yes
Stop paper statements		Yes
View or print eStatements	Yes	Yes
Order a statement		Yes	Yes
Manage your Credit Card	Yes	Yes
Manage your Visa debit card	Yes	Yes
Manage your Fixed Rate Saver account		Yes
Manage your Regular Saver account		Yes
Update ‘My Details’		Yes
Hear the PIN for your personal Visa debit card			Yes
List of useful contacts	Yes	Yes
Access to banking services 365 days a year, day & night	Yes	Yes	Yes

Important information

AIB (NI) Online Banking is available from 7am until 3am 365 days a year for you to manage your finances.

There are however cut off times and transaction limits that apply to any value transactions that you are sending, setting up or cancelling.

Payments made after the daily cut-off time may take an additional banking day to be received by the recipient. This information will be displayed at the bottom of each payment screen. See the below links for more information:
- Online Services daily payment cut-off times
- Online Services daily transaction limits
Joint account holders and personal business partnerships
Customers who hold joint accounts should be aware that all account holders are jointly and severally liable for all transactions carried out on their accounts through Online Services.

If your joint account was set up so that any one of you can sign solely to complete transactions, then full access will be granted and you will be able to complete value transactions on this account through Online Services.

If your joint account was set up that all or more than one of you must sign or give authority to complete transactions, you will only be allowed to use Online Services for transactions which do not involve any value, for example checking your balance. You will not be able to carry out transactions such as transferring money or paying bills.

How to register

To get started has never been easier. You can register now and start to use the service within a few minutes.

Simply call Phoneline Banking on 0345 793 0000^†or +44 289 034 6034 when calling from abroad, press hash (#) and one of our Customer Service Advisers will be happy to help you. Our advisers are available between Monday – Sunday 09:00 – 17:00 (including Bank Holidays) and will register you and activate the service for you while you are on the phone.

They will also talk you through how to use the service.

Alternatively, you can download and complete the paper application and return to the freepost address detailed at the top of the form. Once your form has been received and validated, your registration details will be sent to you.

^†Call charges may vary - refer to your service provider

Talk to Us

Simply call Phoneline Banking on 0345 793 0000† or +44 289 034 6034 when calling from abroad, log in and choose option zero (0) and one of our Customer Service Advisers will be happy to help you. Our advisers are available between Monday – Sunday 09:00 – 17:00 (including Bank Holidays).

†Call charges may vary – refer to your service provider