Features and benefits

• Easy to use service that is safe, secure and convenient

  Mobile Banking is an easy, simple and convenient way to manage your finances. 
  The service provides the same high level of security as you enjoy Online Banking. 

  Secure Login	To access the AIB (NI) Mobile Banking App you will be asked to enter your existing eight digit registration number and your five digit Personal Access Code (PAC) during initial set up of the App. For every subsequent log in on that device you will only need to enter five digits of your PAC.
  Auto time out	The Mobile Banking App will automatically log you out after four minutes of inactivity. You must be actively browsing to stay connected (i.e. switching between accounts).

  We understand how important the security and confidentiality of your information is to you.  Your security is our highest priority. For added piece of mind visit our Security Centre on www.aibni.co.uk/securitycentre which provides tips on how to stay safe online.

• Report your cards lost, stolen or damaged

  It is now possible to manage the cards on your account simply by logging into your AIB (NI) Mobile Banking App and selecting ‘Cards’ from the menu.

  You can:

  • Report your Debit or Credit Card Lost or Stolen
  • Order a replacement Debit or Credit Card
  • Keep your existing PIN or request a new one when ordering a new card
  • Freeze or unfreeze your Debit or Credit Card
• A simple log in process

  When you first log in to our Mobile Banking App your registration number will be linked (or tethered) to your device. This means each subsequent time you log in to the App on that device you will only be asked for five digits from your PAC (Personal Access Code). 

  Alternatively you can enable Touch ID*, Face ID* or Fingerprint Authorisation* to ensure quick and secure log in. *Subject to device and model.

  This makes the log in process simpler than before but still as secure as it has always been.  You can link/tether your registration to a number of devices – for example if you use a mobile phone and a tablet to access your Mobile Banking. (Some features will only work on one device at a time e.g. Open Payments and saved payees)

• Quick Balance

  This exciting new feature allows you to view up to two account balances, by holding down the ‘Quick Balance’ button on the log in page, without the need to log in to the App.

  When logging in to the App for the first time you will be given the option to set up Quick Balance and to choose the accounts you wish to register. This can be amended or switched off at any time within the App.

• View your account balances and transactions

  With our service you can keep on top of your finances by:

  • Viewing your account balance and seeing what is available for you to withdraw or transfer. This will not include your overdraft (if you have arranged one)
  • Viewing your recent transactions and searching by account or name on:
    • Up to 100 transactions on Current accounts
    • Up to 50 transactions on Deposit accounts
    • Up to 22 transactions on Credit Card accounts  
  • Viewing any pending Visa debit card transactions (those which you have made but have not yet been taken from your account).
• Transfer money or pay bills within the UK

  Make payments and move money at a time and place that suits you. You can:

  • Transfer money between your own accounts or any UK account.
  • Pay bills to any UK company by selecting Bill payment.
  • Payment log allows you to view outgoing payments you have made. You can view up to 100 payments.
• Manage your Direct debits

  
  You will be able to view and cancel your Direct debits via the Mobile Banking App.
  

• Manage your Standing Orders

  You will be able to view, amend (the amount, account name, sender or receiver messages) and cancel your Standing orders via the Mobile Banking App.

• Apply for a Fixed Rate Personal Loan

  It is now possible to apply for a Fixed Rate Personal Loan directly from your AIB (NI) Mobile Banking app.