If you’re looking for a credit card that gives you flexible and secure spending, plus a host of additional benefits, talk to us...
Worried about repayments
If you are worried about making repayments, there is a wide range of support available. In addition to our dedicated teams, independent information is also available through a number of free and confidential services. Find out more here.
You are considered to be in Persistent Debt if you have paid more in fees and interest than you have repaid of your borrowings over an 18 month period, as described by the UK financial conduct authority (FCA). Customers in persistent debt are contacted and encouraged to make higher repayments as doing so will reduce their over-all cost of borrowing, reduce their repayment period, and prevent future loss of use of their credit card. Find out more here
|Standards of Lending Practice
We adhere to the Standards of Lending Practice which sets standards for banks when dealing with lending and overdrafts for personal customers. You can get more information on the Standards from any branch or at www.lendingstandardsboard.org.uk. Under the Standards we have also developed a Statement of Lender and Borrower Responsibilities to ensure that the relationship works well for both of us.