Welcome to AIB NI's Help Centre, where you will find help and guidance on how to use the range of services available to you
We will no longer support iOS 13 or lower and our mobile app will no longer work on these older operating systems after 23 July 2024.
If your iPhone or iPad currently runs on iOS 13 or lower, view the steps you need to take to continue to manage your money online with us.
See our top queries here
Need assistance logging into Online, Mobile or Phoneline Banking?
Want to check your balance, see what transactions are yet to hit your account, view your accounts online?
Need to update your address, contact numbers, employment details, marital status?
Find out how to make payments, set up bill payments, manage your standing orders and direct debits online
Find out how to order, cancel or replace your credit or debit card(s) or request a limit increase.
View your statements and fee advice online, order a current or duplicate statement and more
Find out how to make lodgements and withdrawals to and from your bank accounts in the branch
Need help logging into Online Services?
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View our Frequently Asked Questions
Click here to find and use our tools and calculators