Additional Support for our Customers

There are those times in life when we’re less able to cope with the everyday things.

Banking is for everyone, so we want to make sure you can look after your money even during those times when you find it more difficult.

If you find it hard to get around or have an accessibility need, if you or a family member are living with Dementia or if you feel vulnerable around money, we can help.

Accessibility & Disability

AIB (NI) is committed to making access to our products and services easier for customers living with a disability or long term health condition.

Bereavement support

The death of a family member, friend or someone close to you is an extremely difficult and distressing time. Our team are here to help.

Help manage your banking

There may come a point in life when you, a loved one or close relative can no longer, or may find it difficult to manage your own banking, either temporarily or indefinitely.