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Fraudsters are using the AIB logo on hoax websites purporting to be AIB.

We will never ask you to click on any links within an email or text message. You should never enter or update any information online, especially login details, card reader or one-time passcodes unless you are accessing our services through our website aibni.co.uk, or through the AIB (NI) Mobile app.

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Regular Saver - A flexible account that rewards you for saving regularly

We're always encouraging our customers to make the most of their money.

Find out more
 

New Branch Opening Times

New opening times in branches

Please see new opening times.

Access to Cash

We’ve committed to working with other banks and cash service providers to support a new Government-led initiative known as Access to Cash.
For information on the regulations, including cash services available in your area and how to request a Cash Access Assessment, see our Access to Cash page.
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Mortgages

Check out our range of mortgage options.

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Savings and deposits

We're here to help you start saving today.

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Loans

Check out what loans we have to offer.

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Open a current account

Giving you a great range of benefits.

Fraud and Security Centre

Fraud and Security Centre

Find out how to protect yourself from fraud attempts.

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Switch your current account to us

It's simple and stress-free.
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Post Office changes

To see our updated Post Office services click here

 

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Are you worried about payments

Don't let small problems become big problems.

We can help.
 

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Cost of living support

We’re here to support.
 
Fraud text alerts

Fraud text alerts

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View our new NI Blogs

Blogs and Customer Newsletter

View our new Latest Customer Newletter and AIB (NI) Blogs
View our new NI Blogs

Product Finder

View our latest products
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The AIB Community €1 Million Fund

The nominations have been counted!

Click here to find out about our 2024 UK Awardees

Frequently asked questions

Important Information

  • Overall service quality
    We asked customers how likely they would be to recommend their personal current account provider to friends and family.

    Ranking


    Published August 2024
    As part of a regulatory requirement, an independent survey was conducted to ask approximately 500 customers of each of the 11 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.

    Information about current account services
    The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found here, and for business current accounts here.

    Click to view full Survey Results
  • Overall service quality
    We asked customers how likely they would be to recommend their business current account provider to other SMEs.

    Ranking


    Published August 2024
    As part of a regulatory requirement, an independent survey was conducted to ask approximately 600 customers of each of the 5 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs). The results represent the view of customers who took part in the survey.

    Information about current account services
    The requirement to publish the Financial Conduct Authority Service Quality Information for business current accounts can be found here, and for personal current accounts here.

    Click to view full Survey Results
  • We have ceased issuing First Trust Bank banknotes and now dispense Bank of England banknotes through our ATM Network. From 1st  July 2022 you can no longer spend or accept First Trust Bank Banknotes. For further information, including how to lodge or exchange your First Trust Bank banknotes click on ‘Find out more’ below

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    Find out more
  • Find out more information about regulation or product changes that may impact you and your banking with us

    Find out more
  • New risk free Benchmark Rates are being developed.

    Benchmark Rates are used in financial transactions throughout our economy and are an integral part of interest rate markets. All banks, including AIB, use them in the pricing of many products.

    Find out more

 

Authorised push payment (APP) scams rankings in 2023

 

Authorised push payment (APP) scams happen when someone is tricked into transferring money to a fraudster’s bank account.
 
These charts use data given to the Payment Systems Regulator by major banking groups in the UK in 2023.
 
You can read the full report by visiting www.psr.org.uk/app-fraud-data

Share of APP scams refunded       

This is the proportion of total APP fraud losses that were reimbursed, ranked out of 14 firms.      



1 TSB 88 percent, 2 Nationwide 87 percent, 3 HSBC UK First Direct 76 percent, 4 NatWest Royal Bank of Scotland Ulster Bank 76 percent, 14 AIB 9 percent

APP scams sent per £million transactions

This is the amount of money sent from the victim’s account to the scammer, ranked out of 14 firms.

For example, for every £1 million of AIB transactions sent in 2023, £38 was lost to APP scams.

1 Metro Bank 266 Pounds, 2 TSB 266 Pounds, 3 Lloyds Bank Bank of Scotland Halifax 228 Pounds, 4 Nationwide 219 Pounds, 14 AIB 38 Pounds

APP scams received per £million transactions: smaller UK banks and payment firms

This is the amount of money received into the scammer’s account from the victim, ranked out of all UK banks and payment firms.

For example, for every £1 million received into consumer accounts at Skrill, £18,550 of it was APP scams.

1 Skrill 18,550 Pounds, 2 Zempler Bank 4523 Pounds, 3 PayrNet 2814 Pounds, 4 PPS 2512 Pounds, 5 Modulr 1210 Pounds

APP scams received per £million transactions: major UK banks and building societies

This is the amount of money received into the scammer’s account from the victim, ranked out of all UK banks and payment firms.

For example, for every £1 million received into consumer accounts at TSB, £408 of it was APP scams.

9 TSB 408 Pounds, 10 Metro Bank 319 Pounds, 12 Virgin Money Clydesdale Bank 285 Pounds, 13 Starling Bank 239 Pounds, 14 Monzo 183 Pounds