COVID-19 Service Update
Check below to see if any of our services are affected by COVID-19.
Branches |
Reduced Service We have temporarily changed the opening hours of our branches. We are now open Monday to Friday from 09:30am to 4:30pm (Wednesday 10:00am to 4:30pm) (closed at lunchtime from 12:30pm to 1:30pm). You can continue to contact us by phone from 9:00am to 5:00pm. We have also introduced priority banking hours for our older and our vulnerable customers until 11am each morning. We are asking our other customers to plan their branch visits outside these times. |
Mobile Banking |
Normal Service |
Online Banking |
Normal Service |
iBB |
Normal Service |
Telephone Support |
Reduced Service The hours of operation in our contact centre are temporarily changing |
Phoneline Banking |
Normal Service If you need to talk to a Customer Service Adviser we will be here to help you Monday – Sunday 9am – 5pm. |
Payments |
Normal Service |
Cards |
Normal Service |