Stop Paper Statements & eStatements FAQs

As part of our Sustainability agenda and in line with our Terms and Conditions, we are changing the frequency of statements issued in certain situations.  In future where an account has not been transacted on in 365 days, statements will only be sent every 6 months, irrespective of the frequency set, until such time as the account is transacted on again.  Statements can continue to be viewed on Mobile/Online banking, where customers have registered for this service.