Voice ID uses your voice to authenticate you when you call. It recognises over 100 features of your unique voice and compares them against your enrolled voiceprint.
It’s easy to get started with Voice ID. When you call we’ll capture your unique voiceprint by asking you to repeat the phrase “My Voice is my Password”. It’s as simple as that. We will send a text message to confirm that your Voice ID is set up and then you’ll be able to use your voice when you call.
This is a completely optional service. As this type of personal data falls into the GDPR category “special category information” your explicit consent will be requested before enrolling.