How do I Initiate a Direct Debit Indemnity Request?
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Personal Banking Customer
Visit a branch
Drop in to any AIB branch, during opening hours* with suitable ID where a member of staff will be happy to help you complete your request.
* For Branch opening hours, please use the Branch Locator.
Speak to a customer service adviser
Call 0345 600 5925† between 9am and 5pm Monday to Friday.
A Customer Service adviser will be able to assist you to complete your request once you have completed the standard security checks.
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Business Banking Customer
Speak to a customer service adviser
Call 0345 600 5925† between 9am and 5pm Monday to Friday.
A Customer Service adviser will be able to assist you to complete your request once you have completed the standard security checks.
† Your calls to us may be recorded. Call charges may vary - refer to your service provider.
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AIB Group (UK) p.l.c. is covered by the Financial Services Compensation Scheme, Financial Ombudsman Service and is a Registered Firm with The Lending Standards Board.
The AIB logo and AIB (NI) are trade marks used under licence by AIB Group (UK) p.l.c. incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.