How do I order a paper statement for my account?
-
Online Banking
Log in to Online Banking and click 'Accounts' from the top of the screen then select 'eStatements' from the drop down menu.
Click the 'Order Statement' button next to the account you wish to order a statement for.
Note: The statement will be for a period from last statement issue date to date of ordering.
-
Speak to a customer service adviser
Call 0345 6005 925† between 9.00am and 5.00pm Monday to Friday. A Customer Service adviser will be happy to order a paper statement for you, once you have completed the standard security checks.
-
Visit a branch
Drop in to any AIB branch, with suitable photographic identification and a member of staff will be happy to help you with your request.
For branch opening hours and telephone number, please use the Branch Locator.
-
Cash machines
You can order a full statement at any AIB (NI) cash machine. (This does not apply to credit cards).
† Your calls to us may be recorded. Call charges may vary - refer to your service provider.
Before proceeding please take time to read our Site Legal Notice, Privacy and Cookie Statements. By proceeding further you are deemed to have read and accepted these when using our website.
AIB Group (UK) p.l.c. is covered by the Financial Services Compensation Scheme, Financial Ombudsman Service and is a Registered Firm with The Lending Standards Board.
The AIB logo and AIB (NI) are trade marks used under licence by AIB Group (UK) p.l.c. incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.