Additional Support - providing you the right support
We understand there may be times in your life that you need additional support with your banking. We are here to help.
You can tell us about any additional needs by completing the form below. We will add this information to your record which will help us provide the right support to you for any future interactions.
You can remove this information at any time by contacting our additonal support helpline on 0345 646 0318, lines are available Monday to Friday 09:00 to 17:00 (excluding bank holidays).
Data Protection
The information you supply through this form will be held and used by us solely for the purpose of responding to your request. For more information about how we collect personal information about you, how we use it and how you can interact with us about it, visit our Data Protection page.
Before proceeding please take time to read our Site Legal Notice, Privacy and Cookie Statements. By proceeding further you are deemed to have read and accepted these when using our website.
AIB Group (UK) p.l.c. is covered by the Financial Services Compensation Scheme, Financial Ombudsman Service and is a Registered Firm with The Lending Standards Board.
The AIB logo and AIB (NI) are trade marks used under licence by AIB Group (UK) p.l.c. incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.