Change to Fraud Text Alerts

To help prevent fraud we send you a text message if we need you to confirm a card transaction. We ask you to reply with `1’ if the transaction was yours, or `9’ if you do not recognise it.

When replying to this message you are confirming that the card transaction was made by you. You should always check your receipt or go back to the shopping site to check that your transaction was completed successfully.

Text Scam Alert

AIB (NI) will;

  • Never ask you to share passcodes, card reader codes, credit card details or personal or financial details after clicking on a link, phoning a number included in a text message or email. 
  • Never ask you to transfer funds out of your bank account
  • Never ask you for full 5 digit passcodes
  • Never ask you to disclose to anyone any activation code that we send you electronically. 

Frequently asked questions