- Please delete and reinstall the app again from the app store. You will be required to enrol again for Strong Customer Authentication and this should ensure you are able to log in as normal.
- If you are on the latest
version of the app and still unable to log in please confirm your device is set
to Auto Update for date and time.
This can be confirmed here: Settings > General > Date & Time > Set Automatically
If the device is not set to Auto Update, please turn on this setting. You will then need to close the AIB app completely and log in again. To support this step, you will need to ensure the AIB app is not open or active on the phone.