Personal Banking - AIB (NI) > First Trust Bank to cease issuing its own banknotes - AIB (NI)

Banknote Frequently Asked Questions

 

This page provides answers to frequently asked questions around our decision to cease issuing First Trust Bank banknotes with effect from 30th June 2020. You can continue to spend, accept and lodge our banknotes as normal until midnight on 30th June 2022.

  • Why have you decided to stop issuing banknotes?

    This was a commercial decision which took into account the increasing use of digital payment methods and mobile technology.

     

    We remain fully committed to Northern Ireland. We are supporting our customers by offering digitally-enabled personal products and services, business banking with a local market presence and a mortgage proposition to intermediary and direct markets. Over the last year we have invested £10m in transforming our business and we continue to invest in our products and services, including ongoing digital investment.

  • What does this mean for me as a noteholder?

    You can continue to spend, accept and lodge First Trust Bank banknotes as normal until midnight on 30th June 2022. These banknotes will remain legal currency during this time. They will be accepted by retailers as normal.


    From 1 July 2022 you will be able to exchange First Trust Bank banknotes for Bank of England banknotes, or other sterling banknotes of equivalent value, in person at AIB branches in Northern Ireland at no cost. There is no time limit on this. You can also can exchange First Trust Bank banknotes for sterling banknotes at selected Post Office® outlets free of charge from 1 July 2022 until 30th June 2024.

     

    Supporting documentation, including proof of identity and address, may be required. Limits will apply.

     

    For more detailed information, view our information pages for noteholders in the UK and noteholders outside the UK.

  • What does this mean for me as a retailer or business owner?

    You can continue to spend, accept and lodge First Trust Bank banknotes as normal until midnight on 30th June 2022. These banknotes will remain legal currency during this time and can be accepted as normal.


    From 1 July 2022 you will be able to exchange any remaining First Trust Bank banknotes you have for Bank of England banknotes, or other sterling banknotes of equivalent value, in person at AIB branches in Northern Ireland at no cost. There is no time limit on this. You can also can exchange First Trust Bank banknotes for sterling banknotes at selected Post Office® outlets, free of charge from 1 July 2022 until 30th June 2024.

     

    Supporting documentation, including proof of identity and address, may be required. Limits will apply.

    For more detailed information, visit our information page for retailers.

  • What happens if I am not a customer of yours?

    from 1 July 2022 anyone, regardless of whether or not you are a customer, can exchange First Trust Bank banknotes for Bank of England banknotes, or other sterling banknotes of equivalent value, in person at AIB branches in Northern Ireland at no cost. There is no time limit on this.


    All noteholders can also exchange First Trust Bank banknotes for sterling banknotes of equivalent value at selected Post Office® outlets, free of charge, from 1 July 2022 until 30th June 2024.

     

    Supporting documentation, including proof of identity and address, may be required. Limits will apply.

  • I live in Great Britain (England, Scotland or Wales), what does this mean for me?

    In the period up to 30th June 2022, First Trust Bank banknotes can be lodged to your bank account as normal.


    From 1 July 2022 noteholders in Great Britain can exchange First Trust Bank banknotes for sterling banknotes of equivalent value at selected Post Office® outlets, free of charge, until 30th June 2024.

     

    Supporting documentation, including proof of identity and address, may be required. Limits will apply.

     

    For more information visit our Noteholders in the UK page.

  • I live in the Republic of Ireland, what does this mean for me?

    * Customers of AIB in the Republic of Ireland holding First Trust Bank banknotes can exchange them for Bank of England banknotes at any AIB branch in the Republic of Ireland until 30th June 2022.


    Non-AIB Customers can only exchange First Trust Bank banknotes to Bank of England banknotes in the following AIB branches until 30th June 2022:

     

    There will be no charge for exchanging notes.

     

    Supporting documentation, including proof of identity and address, may be required. Limits may apply.

  • Will I still be able to deposit sterling banknotes from other banks to my AIB (NI) account?

    Yes, there will be no change in how we handle sterling banknotes issued by the Bank of England or other authorised note issuing banks.


    Our decision is solely in respect of First Trust Bank banknote issuance. We will continue to handle sterling banknotes issued by the Bank of England or any of the other authorised note issuing banks in Northern Ireland (Bank of Ireland, Ulster Bank, Danske Bank) and Scotland (Clydesdale Bank, Bank of Scotland and The Royal Bank of Scotland).

  • How can I check if I have a relevant banknote?

    Please view our banknote section where you will find a catalogue of our notes with their security features.

  • What can I do with old sterling Provincial Bank of Ireland and sterling Allied Irish Banks banknotes?

    Old sterling Provincial Bank of Ireland Limited, Allied Irish Banks Limited and Allied Irish Banks p.l.c. banknotes can be exchanged for the equivalent face value in Bank of England banknotes, or other sterling banknotes of equivalent face value, in person at AIB branches in Northern Ireland, at no cost. There is no time limit on this.

     

    Supporting documentation, including proof of identity and address, may be required. Limits may apply.

  • I have a First Trust Bank banknote with a low serial number, are they worth more than their face value because of their rarity?

    All our banknotes, regardless of their serial number, are only ever worth their face value to us.

  • I am a note collector, can I get a set of your old/current banknotes?

    We don’t offer this service, as we are currently withdrawing our notes from circulation. Therefore we are unable to fulfil any such requests.

  • What are the acceptable forms of proof of ID and address that may be required?

    Please see https://aibni.co.uk/verification-of-identification.

     

    For Noteholders in the Republic of Ireland, please see https://aib.ie/our-products/savings-and-deposits/personal-identification-requirements

Post Office and the Post Office logo are registered trademarks of Post Office Limited. © Post Office Limited 2009. Reproduced by kind permission of Post Office Limited. All rights reserved.

 

 

I have a question that's not answered in the above FAQ's. What do I do?

If you cannot find the answer to your question in the above FAQS, you can call into your nearest AIB branch in Northern Ireland or call us on 0345 646 0203. Lines are open from 9am to 5pm Monday - Friday (except on bank holidays).

 

Alternatively you can submit your question online and we will aim to come back to you within 3 working days. To submit a question, select the option below that best matches your type of query:
  • I am a noteholder based in the UK
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  • I am a noteholder based outside the UK
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  • I am a retailer
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  • I am a voluntary group or relevant body
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    Related information

     

    Our Banknotes

    See the range of banknotes that will cease to be legal currency from midnight on the 30th June 2022.
    Timelines & Media Announcements

    See the key dates of this change along with what we are doing to raise awareness through the Media.

    First Trust Bank is a trade mark of AIB Group (UK) p.l.c. (a wholly owned subsidiary of Allied Irish Banks, p.l.c.), incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.