Verifying your identity and address

When opening an account, the bank will need evidence of your identity and permanent address.

This page details what our requirements are depending on the type of account you are opening. 

_{Note: There may be other documents we require to confirm your eligibility to open the account you want. Please refer to the other documents section and relevant product page for more details and eligibility criteria.}

Personal Accounts

Acceptable documents for personal customers aged 18 or over

You need to provide one document to confirm your identity, and one document to confirm your address.

If you are not able to provide any of these documents, please speak to one of our branch staff or call us on 0345 6005 925† and we will be happy to discuss other forms of identification we can accept.

Student Accounts

Acceptable documents for UK students

If you do not hold any of the documents listed above in the personal account section, the following alternative documents can be used.

Acceptable documents for students from Republic of Ireland and other countries

You need to provide one document to confirm your identity, and two documents to confirm your address.

Youth Accounts (aged under 18)

Acceptable documents for minors and students aged under 18 years old

You need to provide one document to confirm your identity, and one document to confirm your address.