JAM - Just a Minute

JAM - just a minute

We are proud to be a Jam Card Friendly organisation.

The JAM card provides people with learning difficulties or communication barriers with a discreet, non-verbal way of asking for a minute of patience when they need it.

JAM Card holders can show their JAM card or app in any of our branches across Northern Ireland. Card Holders can feel confident that staff in our branches are trained to help support them and to offer a service to meet their individual needs.

This initiative has been set up in partnership with charity NOW Group and allows us to support all our customers with their banking needs.

If you would like any more information about the JAM initiative please visit www.jamcard.org and the NOW Group website; https://www.nowgroup.org/

External Support

You’ll find links and contact details for a range of Government, voluntary and community sector organisations who can provide direct services and support by clicking here.

Contact Us

Please contact us for further information. Our details can be found here

 phone call

Additional Customer Support Helpline

0345 646 0318

(Mon - Fri 9am - 5pm, excluding bank holidays)


Branch locator 

We have branches across Northern Ireland. Visit our brannch locator to find your nearest branch.