External Organisations

Below you will find contact details including links to a range of Government, voluntary and community sector organisations who can provide direct services or care and support.

Click here for a full list of NIDirect Government contact details.

DEMENTIA

Alzheimer's Society

​​​Offers care and support for people living with Dementia and their carer.

​​​0300 222 1122
alzheimers.org.uk                                                                 

​Dementia NI

​This charity was set up by people living with dementia to help improve services and raise awareness. This charity has support groups across NI (see website for groups specific to location). 

dementiani.org

MENTAL HEALTH

​​Mind    

​Mind provide advice and support to empower anyone experiencing a mental health problem.

​0300 123 3393
Txt: 86463
mind.org.uk​

​Mental Health UK

​Provide advice, support and online peer support platform to help those with a mental health condition

​mentalhealth-uk.org

​Hub of Hope

​A service whereby you enter your town or postcode and will identify all local mental health support groups - across UK

​hubofhope.co.uk

​​Samaritans

​​To support alleviating emotional distress and reduce the incidence of suicide feelings and suicidal behaviour.

​116 123 (UK)
samaritans.org

​Calm

​The Campaign Against Living Miserably (CALM) is leading a movement against suicide

​0800 58 58 58
thecalmzone.net

GAMBLING & ADDICTION

​Gamblers Anonymous (Belfast)

​GAMBLERS ANONYMOUS is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from gambling related harms. 

​02890 249185
gabelfast@gmail.com
belfastga.co.uk

Rehab4addiction

​Rehab 4 Addiction was founded to assist those affected by substance misuse and their loved ones.

0800 140 4690
rehab4addiction.co.uk

​Extern (NI & ROI)

​Leading social justice charity across Ireland, providing support and advice for a range of issues including addiction to promote a positive change. They also run a gambling clinic.

​028 9084 0555
gambling clinic: extern.org/gambling-clinic
addiction: extern.org/Pages/Category/alcohol-and-drugs

FINANCIAL & DOMESTIC ABUSE

​National Domestic Abuse

​Provide support and advice to victims of domestic abuse.

​0808 200 0247
www.nationaldahelpline.org.uk/

​Women's Aid NI

​Women’s Aid is the lead voluntary organisation in Northern Ireland addressing domestic and sexual violence and providing services for women and children.

​028 9024 9041
info@womensaidni.org
www.womensaidni.org

​Refuge

​Providing a range of life-saving and life-changing services and a voice for the voiceless for women and children experiencing domestic abuse.

​Freephone 24-hour helpline
0808 2000 247
www.refuge.org.uk

​​The Men’s Advice Line

​Offers confidential support and advice to male victims of domestic abuse.

​​0808 801 0327
mensadviceline.org.uk

​​Hourglass

​UK based charity working to call time on the abuse and harm of older people (including financial abuse). Free helpline which can be used by victims of abuse or those who are concerned about another individual. 

​​0808 808  8141- Freephone
Monday - Friday 9am - 5pm
wearehourglass.org

Galop

Supporting LGBT+ people who have experienced abuse and violence

0800 999 5428
galop.org.uk

Surviving Economic Abuse

A charity dedicated to providing information and support for individuals experiencing economic and financial abuse. They also partner with Money Advice + to provide the Financial Support Helpline.

Financial Support Helpline: 0808 196 8845
survivingeconomicabuse.org

Respond

Providing support services to people with learning disabilities, autism or both that have experience abuse, violence or trauma.

020 7383 0700
respond.org.uk

LIFE EVENTS

Long Term Illness

​​Cancer Research UK 

​​​​​​​Our ambition is to accelerate progress and see three-quarters of people surviving the disease within the next 20 years. They are also increasing their support for research in key areas such as early diagnosis and hard-to-treat cancers. 

​0300 1231022 - general enquiries
0808 800 4040 - to speak to a cancer nurse
Live chat available
cancerresearchuk.org​

​Macmillan

​Providing emotional, financial, and physical help and support for the individual and their family. 

​0808 808 00 00
macmillan.org.uk

​Stroke Association 

​To support people to rebuild their lives after stroke.

stroke.org.uk/finding-support/support-services/northern-ireland-emotional-support

​Health & Social Care NI

Provides health and social care services in Northern Ireland.

028 9056 5656
Health and Social Care in Northern Ireland (website) | nidirect

Department of Health and Social Services 

Support ministers leading the nation’s health and social care to help people live more independent, healthier lives for longer

gov.uk 

Later Life

​AGE NI

​​The leading charity helping everyone make the most of later life. They offer support, advice and companionship for older people.

​​0808 808 7575
ageuk.org.uk/northernireland

​​COPNI

​An independent champion for older people working to safeguard and promote their interests

​02890 890892
copni.org

Bereavement

​Cruse Bereavement Care

​Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland.

​0808 808 1677
cruse.org.uk

The Bereavement Service 

Information services on Money, Tax, Benefits, State Pension and Financial Support

Tel: 0345 606 02653
gov.uk/browse/benefits/ bereavement

Citizens Advice Bureau

 To find your local bureau, visit the website

Helpline: 03454 04 05 06 
citizensadvice.org.uk/family/death-and-wills

General Register Office

General Register Office P.O. Box 2, Southport, PR8 2JD Tel: 0300 123 1837 www.gov.uk.general-register.office

Tel: 0300 123 1837
gov.uk.general-register.office

HM Revenue & Customs

Information on Inheritance Tax and Capital Gains Tax

Tel: 0300 123 1072
gov.uk/inheritance-tax/overview

The Probate Office

 Helpline: 0300 123 1072

Probate Queries: 0207 421 8509 / 0207 421 8500
gov.uk/wills-probate-inheritance/ overview

Separation & Divorce

​Relate

​The UK's largest provider of relationship support

Home | Relate

Power of Attorney

​Citizens Advice

​This page has information for people who want to manage someone else's affairs. It also has information if you want someone else to manage your affairs for you.

citizensadvice.org.uk/family/looking-after-people/managing-affairs-for-someone-else

​AGE NI

​Advice on registering a Power of Attorney.

ageuk.org.uk/information-advice/money-legal/legal-issues/power-of-attorney/

The Law Society NI

To help you find a solicitor if you require one.

The Law Society of Northern Ireland (lawsoc-ni.org)

Department of Justice NI

This page has information for people who want to manage someone else's affairs. It also has information if you want someone else to manage your affairs for you.

The Office of Care and Protection - Patients Section | Department of Justice

Mencap NI

Providing support and guidance for those with learning disability and/or their carers.

Contact Mencap Northern Ireland | Mencap Northern Ireland

Housing

​​Shelter

​Provide advice and practical assistance to people in housing need.

​0808 800 444
shelter.org.uk

ACCESSIBILITY & LANGUAGE

Royal National Institute of Blind People (RNIB)

​One of the UK’s leading sight loss charities and the largest community of blind and partially sighted people.

​0303 123 9999
rnib.org.uk

​The Royal National Institute for Deaf People (RNID) - formerly Action on Hearing Loss

​Working to make life fully inclusive for deaf people and those with hearing loss or tinnitus.

​0808 808 0123
rnid.org.uk/

​FINANCIAL DIFFICULTY

Personal

​MoneyHelper

Free impartial money advice (set up by the government)

0800 011 3797
moneyhelper.org.uk

Step Change 

​To help people with debt problems take back control of their finances and their lives.

​0800 138 1111
stepchange.org
www.stepchange.org/debt-info/self-employed-debt-advice.aspx 

​Citizens Advice

​Covers all parts of UK, issues with debt, income tax, budgeting.

England & NI
Advice Line: 03444 111444
Text Relay: 03444 111445
Available 9am-5pm Monday to Friday​ 
www.citizensadvice.org.uk

Consumer Council Northern Ireland

Provides free independent support for all consumers, both personal and business, in Northern Ireland. 

02890 231 600
consumercouncil.org.uk 

 

 

Business

​Advice NI  

​Free help and advice with Business Debt.

​0800 083 8018 9am-5pm
www.adviceni.net/advice

​​Federation of Small Businesses

Offers not for profit small business advice, financial expertise and support.

0808 20 20 888
customerservices@fsb.org.uk​
www.fsb.org.uk