My card has been retained in a cash machine, what do I do?
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Mobile Banking
To report your credit or debit card lost or stolen simply log in to your Mobile Banking app and click 'Cards' option.
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Speak to a customer service adviser
Contact our Card Services teams where we can block and reorder your AIB (NI) Visa debit card or credit card
028 9033 0099 – Visa debit cards
028 9024 1822 – Credit cards
† Your calls to us may be recorded. Call charges may vary - refer to your service provider.
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AIB Group (UK) p.l.c. is covered by the Financial Services Compensation Scheme, Financial Ombudsman Service and is a Registered Firm with The Lending Standards Board.
The AIB logo and AIB (NI) are trade marks used under licence by AIB Group (UK) p.l.c. incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.