How do I query a transaction / report a suspicious transaction on my AIB (NI) Visa debit card / credit card?

How do I query a transaction / report a suspicious transaction on my AIB (NI) Visa debit card / credit card

Speak to a customer service adviser

You can contact our Card Services teams to query a transaction or to report suspected fraud on your AIB (NI) Visa debit card or credit card

028 9033 0099 – Visa debit cards

028 9024 1822 – Credit cards

Please have your card number ready.
Visit a branch

Please Note: This is for Visa debit card transactions only.

Drop into any AIB Branch with suitable photographic identification and your account number.

* For branch opening hours and telephone number, please use the Branch Locator.

^{† Your calls to us may be recorded. Call charges may vary - refer to your service provider.}