How do I query a transaction / report a suspicious transaction on my AIB (NI) Visa debit card / credit card
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Speak to a customer service adviser
You can contact our Card Services teams to query a transaction or to report suspected fraud on your AIB (NI) Visa debit card or credit card
028 9033 0099 – Visa debit cards
028 9024 1822 – Credit cards
Please have your card number ready.
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Visit a branch
Please Note: This is for Visa debit card transactions only.
Drop into any AIB Branch with suitable photographic identification and your account number.
* For branch opening hours and telephone number, please use the Branch Locator.
† Your calls to us may be recorded. Call charges may vary - refer to your service provider.