How do cancel a regular payment/standing order?
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Mobile Banking
Log in to Mobile Banking and click on ‘Pay & Transfer’ from the options. Select ‘Standing Orders’ from the drop down menu. Select the Standing Order you wish to cancel and click the ‘Cancel standing order’ button.
Regular Payment/Standing Order cancellations can take up to a maximum of one banking day.
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Online Banking
Log in to Online Banking and click on 'Pay & Transfer' from the top of the screen. Then select 'Regular Payments' from the drop down menu. 'Cancel' is available on the right of the screen.
Regular Payment/Standing Order cancellations can take up to a maximum of one banking day.
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