How do cancel a regular payment/standing order?

• Mobile Banking

  Log in to Mobile Banking and click on ‘Pay & Transfer’ from the options.  Select ‘Standing Orders’ from the drop down menu.  Select the Standing Order you wish to cancel and click the ‘Cancel standing order’ button.

  Regular Payment/Standing Order cancellations can take up to a maximum of one banking day.

• Online Banking

  Log in to Online Banking click on 'Pay & Transfer' from the top of the screen. Then select 'Regular Payments' from the drop down menu. 'Cancel' is available on the right of the screen. 

  Regular Payment/Standing Order cancellations can take up to a maximum of one banking day.

• Visit a branch

  Drop in to any AIB branch, during opening hours with suitable ID* where a member of staff will assist you with your request.

  * For branch opening hours and telephone number, please use the Branch Locator.

   

• Speak to a customer service adviser

  Call 0345 600 5925†  between 9am and 5pm Monday to Friday (excluding Bank Holidays)

  A Customer Service adviser will be able to cancel any of your Regular Payments/Standing Orders on your account(s), once you have completed the standard security checks.

  Account Fees and Service Charges

  Learn more about Regular Payments/Standing Orders