If you are registered for Online Banking you can request a certificate of interest over the telephone. Simply call Phoneline Banking on 0345 793 0000† or +44 289 034 6034 when calling from abroad, log in and choose option zero (0) and one of our Customer Service Advisers will be happy to help you. Our advisers are available between 9am and 5pm Monday to Sunday (excluding Bank Holidays).
If you are not registered for Online Services please call 0345 6005 925 (between 9am to 5pm, Monday to Friday, excluding bank holiday) with your account number. A Customer Service Adviser will be happy to help once you complete our standard security checks.