Electronic Signature Service

Get your approved Fixed Rate Loan funds faster by using the online electronic signature service provided by our partners DocuSign Inc.

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TO USE THE ELECTRONIC SIGNATURE SERVICE YOU MUST PROVIDE US WITH OR CONFIRM YOUR EMAIL ADDRESS AND MOBILE PHONE NUMBER DURING YOUR APPLICATION.

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IF YOU DO NOT PROVIDE THIS INFORMATION OR PREFER TO HAVE YOUR APPROVED LOAN AGREEMENTS POSTED, YOU MUST CONTACT US ON 0800 352265 OR VISIT YOUR LOCAL BRANCH AND WE WILL GO THROUGH THE LOAN APPLICATION WITH YOU.

How will DocuSign work?

The electronic signature service allows you to receive and electronically sign your Credit Agreement and Direct Debit mandate. It also let you return your signed documents back to us electronically.

  • If your application is approved, you will receive an email containing a link to the DocuSign system
  • You will also receive an SMS text message from us containing an Authentication Code
  • When you key the Authentication Code into the DocuSign system, you will be able to access your Credit Agreement and other related documents
  • Once you have access, DocuSign then guides you through all the documents and you can electronically sign your Credit Agreement and Direct Debit mandate
  • Once that’s all done, it just a matter of clicking the ‘FINISHED’ button and your signed documents are sent back to us – in a matter of seconds
  • When we receive the signed forms your loan will be processed (within normal business hours) and your money will be available to you the following banking day.