Important changes to Terms and Conditions

Why are there changes to the terms and conditions?

In line with banking industry wide changes, we are introducing new limits on the amounts of cash that customers can lodge to their AIB (NI) personal accounts at the Post Office® , as well as a number of changes to how you lodge cash at the Post Office® .

These changes are summarised below.

Lodging cash using Paper Lodgement Slips at the Post Office®

Current Position	New Position from 9th October 2023 for personal and business accounts
You can lodge cash at the Post Office® using a Paper Lodgement Slip.	You will no longer be able to lodge cash at the Post Office® using a Paper Lodgement Slip. You will have to use a Debit Card or a Post Office® Cash Deposit Card to lodge cash at the Post Office® to your AIB (NI) account.

Current Position

New Position from 9th October 2023 for personal and business accounts

You can lodge cash at the Post Office® using a Paper Lodgement Slip.

You will no longer be able to lodge cash at the Post Office® using a Paper Lodgement Slip.

You will have to use a Debit Card or a Post Office® Cash Deposit Card to lodge cash at the Post Office® to your AIB (NI) account.

Action you should take if you wish to continue to lodge cash at the Post Office® to your AIB (NI) account

You can order a Debit Card or a Post Office® Cash Deposit Card in your local AIB (NI) branch or by calling us on 0345 6005 925.

Lodging cash using a Debit Card at the Post Office®

Current Position	New Position from 9th October 2023 for personal and business accounts
You can lodge cash at the Post Office® using a Debit Card without having to enter the card PIN.	You must enter your Debit Card PIN when you lodge cash at the Post Office® using a Debit Card.

Action you should take if you wish to continue to lodge cash at the Post Office® to your AIB (NI) account

Please contact your local AIB (NI) branch or call us on 0345 6005 925 If you have forgotten your PIN and we will re-send it to you.

Daily Post Office® Cash Lodgement Limit

Current Position	New Position from 13th November 2023 for personal accounts only
No Daily Cash Lodgement Limit.	The maximum amount of cash that you can lodge to your personal account at the Post Office®, in a single day, will be £2,500.

Annual Post Office® Cash Lodgement Limit*

Current Position	New Position from 13th November 2023 for personal accounts only
No Annual Cash Lodgement Limit.	The maximum amount of cash that you can lodge to your personal account at the Post Office® in a rolling 12-month period will be £25,000.

*The Annual Cash Lodgement Limit will be on a rolling basis. Any cash lodgements made from 9 October 2023 onwards will count towards the new Annual Limit.

Please note that the above changes do not apply to cash lodgements made in an AIB (NI) branch.

What terms and conditions are affected?

Changes to the terms and conditions take effect from 9th October 2023.

What do you need to do?

You should take some time to read these changes to understand how and if they impact you.

For more information

The full updated Terms and Conditions are available in the links below.