In addition to our national awareness campaign, we are proactively engaging with external partners and voluntary groups with whom we have established and trusted relationships.


Below are the voluntary groups and relevant bodies we are committed to working with to ensure we are providing the right support and advice to anyone requiring additional support through this change.

Need further help?

If you require additional help or have any further questions, you can call into your nearest AIB branch in Northern Ireland or call us on 0345 646 0203. Lines are open from 9am to 5pm Monday - Friday (except on bank holidays).


Alternatively you can submit your question online and we will aim to come back to you within 3 working days. To submit a question, select the option below that best matches your type of query:


  • I am a noteholder based in the UK
  • I am a noteholder based outside the UK
  • I am a voluntary group or relevant body
  • Related information


    First Trust Bank is a trade mark of AIB Group (UK) p.l.c. (a wholly owned subsidiary of Allied Irish Banks, p.l.c.), incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.