Additional Support for Noteholders
First Trust Bank banknotes ceased to be legal currency from midnight on 30th June 2022.
We appreciate that some noteholders may need additional support to understand this change, and we promise to do all we can to ensure we support them.
In addition to our national awareness campaign, we have been proactively engaging with external partners and voluntary groups with whom we have established and trusted relationships.
Below are the voluntary groups and relevant bodies we are committed to working with to ensure we are providing the right support and advice to anyone requiring additional support through this change.
| NOW Group | https://www.nowgroup.org |
| The Alzheimer’s Society | https://www.alzheimers.org.uk |
| Consumer Council | http://www.consumercouncil.org.uk |
| Citizens Advice | https://www.citizensadvice.org.uk |
| AgeNI | https://www.ageuk.org.uk/northern-ireland |
| RNIB | https://www.rnib.org.uk |
Need further help?
If you require additional help or have any further questions, you can call into your nearest AIB branch in Northern Ireland or call us on 0345 646 0203. Lines are open from 9am to 5pm Monday - Friday (except on bank holidays).
Alternatively you can submit your question online and we will aim to come back to you within 3 working days. To submit a question, select the option below that best matches your type of query:
First Trust Bank is a trade mark of AIB Group (UK) p.l.c. (a wholly owned subsidiary of Allied Irish Banks, p.l.c.), incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
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AIB Group (UK) p.l.c. is covered by the Financial Services Compensation Scheme, Financial Ombudsman Service and is a Registered Firm with The Lending Standards Board.
The AIB logo and AIB (NI) are trade marks used under licence by AIB Group (UK) p.l.c. incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.