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Please find detailed below some tips to help you find the option you need.


  • Select the ‘Pay & Transfer’ menu
  • Select ‘Pay a New Bill’ from the drop down menu
  • You will see 2 options
    • Choose a bill category or
    • Enter the name of the biller you wish to pay
  • Enter one of the following options in the option ‘Enter the name of the biller you wish to pay

For Self-Assessment Tax returns input ‘Self Assessment’
For Employer PAYE/NIC returns input ‘Employer’
For Tax credits input ‘Tax’
For HMRC VAT operations tax input ‘VAT’
For Corporation Tax input ‘Corporation’
For NIC deficiency or quarterly pyts input ‘NIC’
For Miscellaneous TAX input ‘Misc’
Once you enter the option you need you will be provided with the relevant options available under each section i.e. Self Assessment Tax - Cumbernauld Tax or Self Assessment Tax – Shipley Tax

Follow the on screen instructions to pay your bill


  • Choose which of your accounts you wish to pay your bill from the list of accounts provided
  • Enter the your bill reference number (this will be detailed on your tax bill)
  • Confirm your bill reference number
  • Enter the message you wish to appear on your statement.  (This will be the name your bill will be shown as on your list of billers and will be detailed on your statement when paid).
  • Enter the amount you wish to pay
  • If you wish to pay the bill today – go straight to ‘Next’
  • If you wish to forward date the payment, enter the date you wish to pay the bill.  (You can specify a date up to 28 days in advance).
  • Select ‘Next’ to continue
  • You will then be provided with a confirmation screen providing an overview of your new payment.
  • Check the details are correct
  • Enter the requested digit from your PAC
  • Select ‘Confirm
  • You will receive a confirmation message to advise that you have successfully paid your bill and your biller has been saved for future use.


That’s it, your Tax bill has been paid!


If you require any further assistance please call Phoneline Banking on 0345 793 000 and press 0 to speak to a Customer Service Adviser (between 8:30am and 5pm, Monday to Friday)


Calls may be recorded. Call charges may vary - refer to your service provider.

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