We recognise that there may be situations either now or in the future where a long term illness or disability may make things more challenging.


Please have a look at the range of support services we offer. You can also contact us to discuss ways we can help you to continue to manage your money.



If you have dementia, we will help you to be in control of your own money and stay independent for as long as possible.


We have worked closely with the Alzheimer’s Society and have trained dementia friends across our branches to support you and your carers to do your everyday banking.



Long Term Illness 

If you have a long-term health condition or suddenly become ill, we are here to help make things easier for you. Our team of specialists in branch and across our business centres can offer support and guidance tailored to your individual circumstances

Register an Attorney

Register someone you trust as an attorney on your account to help you manage your finances. 

Supporting the needs of customers

Visit our branches

All branches have trained staff and rooms available to discuss your situation and put in place measures to support you. 

Give us a call

Let us know how we can help you and we can provide guidance and talk you through your possible options.

Other support


Here are some links to other charities and advice agencies that can offer you support.

Organisation Contact Number            Website Address
Alzheimers Society 0300 222 1122 https://www.alzheimers.org.uk/about-us/northern-ireland
Dementia NI 02896 931 555 https://www.dementiani.org/