How do I order a card reader?
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Online Banking
Log in to Online Banking and click 'Services & Settings' from the top of the screen. Select 'Card Reader' from the drop down menu and follow the instructions on screen.
Note: For a first time order, there is no charge.
An additional card reader will incur a fee of £8.00 which will be debited from the account you nominate at time of order.
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Speak to a customer services adviser
Simply call Phoneline Banking on 0345 793 0000†, log in and choose option zero (0) and one of our Customer Service Advisers will be happy to order a Card Reader for you. Our Advisers are available between 9am and 5pm Monday to Sunday (including Bank Holidays).
Note: For a first time order, there is no charge.
An additional card reader will incur a fee of £8.00 which will be debited from the account you nominate at time of order.
† Your calls to us may be recorded. Call charges may vary - refer to your service provider.