How do I amend a regular payment/standing order?
-
Mobile Banking
Log in to Mobile Banking and click on 'Pay & Transfer' from the options. Select 'Standing Orders' from the drop down menu. Select the Standing Order you wish to amend and click the 'Amend standing order' button.
The maximum amount a Regular Payment/Standing Order can be amended for on Online or Mobile Banking is limited to an aggregate of £2,000 in any banking day.
Regular Payment/Standing Order amendments and cancellations can take up to a maximum of one banking day.
Note: If you wish to amend any field other than – Message to appear on your statement, –Message to appear on receiver statement - Payment amount, you must cancel the standing order/regular payment and set-up a new one with the new detail.
-
Online Banking
Log in to Online Banking and click on 'Pay & Transfer' from the top of the screen. Then select 'Regular Payment' and click 'Amend' on the right of the screen.
The maximum amount a Regular Payment/Standing Order can be amended for on Online or Mobile Banking is limited to an aggregate of £2,000 in any banking day.Regular Payment/Standing Order amendments and cancellations can take up to a maximum of one banking day.
Note: If you wish to amend any field other than 'Message to appear on your statement', 'Message to appear on receiver statement', or 'Payment amount', you must cancel the standing order/regular payment and set-up a new one with the new details. -
Visit a branch
Drop in to any AIB branch, during opening hours* with suitable ID where a member of staff will assist you with your request.
Note: You will need the IBAN and BIC or sort code and account number for the account to which you wish to transfer funds.
* For branch opening hours, please use the Branch Locator.
-
Speak to a customer service adviser
Call 0345 600 5925† between 9am and 5pm Monday to Friday (excluding Bank Holidays)
A Customer Service adviser will be able to assist you to amend your Regular Payments/Standing Orders on your account(s), once you have completed the standard security checks.
You will need your card reader to complete this transaction.
† Your calls to us may be recorded. Call charges may vary - refer to your service provider.
Before proceeding please take time to read our Site Legal Notice, Privacy and Cookie Statements. By proceeding further you are deemed to have read and accepted these when using our website.
AIB Group (UK) p.l.c. is covered by the Financial Services Compensation Scheme, Financial Ombudsman Service and is a Registered Firm with The Lending Standards Board.
The AIB logo and AIB (NI) are trade marks used under licence by AIB Group (UK) p.l.c. incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.