How do I pay a utility/household/other bill?

• Mobile Banking

  Log in to Mobile Banking and select ‘Pay & Transfer’ from the options.  Select ‘Pay a bill’ from the drop down menu and click on the bill you wish to pay. 

  There is no charge for paying a bill via Mobile Banking.

  Note: The biller must already be set up on Online Banking to pay via Mobile Banking.

  You can download the AIB (NI) Mobile Banking app from the Google Play^TM or Apple App store.

• Online Banking

  There are approximately 2000 companies that you can make bill payments to on Online Banking.

  Log in to Online Banking and click on 'Pay & Transfer' from the top of the screen and follow the on-screen instructions.

  You will need your card reader if you are adding/paying a bill payment. 

  There is no charge for paying a bill via Online Banking.

• Phoneline Banking

  Call 0345 793 0000† and log in to Phoneline Banking.

  Press 2 for Pay a Bill or Transfer Money, then option 1 to Pay a Bill and follow the prompts to complete your request. 

  Note: When using Phoneline Banking, payments can only be made to a payee that has already been set up on your Phoneline Banking profile. There are approximately 30 companies that you can make bill payments to.

  There is no charge for paying a bill via Phoneline Banking.

• Visit a branch

  Drop in to any AIB branch, during opening hours*, where a member of staff will assist you with completing your request.

  Note: You will need the IBAN and BIC or your sort code and account number for the account to which you wish to make a one-off transfer.

  Please note, if the payment needs to reach the beneficiary account on the same day, there will be daily cut-off times for the payment to be processed.  Please contact a customer service adviser for further details on cut-off times on 0345 600 9525† between 9am and 5pm Monday to Friday. 

  * For branch opening hours and telephone number, please use the Branch Locator.