Contact us

If you have a business enquiry, please fill in the form below. Our aim is to get back to you within three banking days. 

If you want to discuss any of your account information or need us to carry out any instructions on your account, please phone us instead and we will be able to help you. 
For account and product enquiries, call us on 0345 6005 925


 Lines open: 9am to 5pm Monday - Friday (except on bank holidays). Calls may be recorded. Call charges may vary - refer to your service provider.

Please note:

  • For security, we strongly advise that you do not send account information by email or within this form. Remember we will never ask customers to enter their iBB details by email or by a link in an email.
  • If you have received an email that appears to be from us, but you believe it to be fraudulent, please forward the email to


Data Protection

The information you supply through this form will be held and used by us solely for the purpose of responding to your request. For more information about how we collect personal information about you, how we use it and how you can interact with us about it, visit our Data Protection page.


Your details


Your branch


Your query

Security Check