If you have a general enquiry, please fill in the form below. Our aim is to get back to you within two business days. We will respond to you during office hours, Monday - Friday 0900 to 1630 (excluding Bank Holidays).
If you have a complaint, please complete our Complaints Form.
If you want to discuss any of your account information or need us to carry out any instructions on your account, please phone us instead and we will be able to help you.
For account and product enquiries, call us on 0345 600 5925† (Monday to Friday from 0900 to 1700.)
For iBusiness Banking Customer support, call us on 0370 2430 331† (Monday to Friday 08:00 – 17:00.)
For security, we strongly advise that you do not send account information by email or within this form. Remember we will never ask customers to enter their Online Banking/iBB log in details, code card or card reader codes by email or by a link in an email.
If you have received an email that appears to be from us, but you believe it to be fraudulent, please forward the email to email@example.com
Our Help Centre may have the answer you are looking for.
The information you supply through this form will be held and used by us solely for the purpose of responding to your request. For more information about how we collect personal information about you, how we use it and how you can interact with us about it, visit our Data Protection page.
† Calls may be recorded. Call charges may vary - refer to your service provider.