Manage My Statements & Fees
As part of our Sustainability agenda and in line with our Terms and Conditions, we are changing the frequency of statements issued in certain situations. In future where an account has not been transacted on in 365 days, statements will only be sent every 6 months, irrespective of the frequency set, until such time as the account is transacted on again. Statements can continue to be viewed on Mobile/Online banking, where customers have registered for this service.
How do I order a Certificate of Interest?
How do I order a paper statement for my account?
How do I order a duplicate statement?
How do I order a certificate of balance?
How do I change back to paper statements?
How often will my statements be available to view online?
How do I change the issue date of my eStatements?
I have a query on my account fees, what do I do?
Where can I view my fee advice?
How can I minimise my account fees and charges?
How do I receive my eStatement text now I changed my mobile phone number?
Before proceeding please take time to read our Site Legal Notice, Privacy and Cookie Statements. By proceeding further you are deemed to have read and accepted these when using our website.
AIB Group (UK) p.l.c. is covered by the Financial Services Compensation Scheme, Financial Ombudsman Service and is a Registered Firm with The Lending Standards Board.
The AIB logo and AIB (NI) are trade marks used under licence by AIB Group (UK) p.l.c. incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.