Manage My Payments
How do I transfer between my own or to other accounts?
How do I make a one off transfer?
How can I make an international payment?
How do I set up a bill(s) for payment or change an existing bill(s) detail?
How do I pay a utility/household/other bill?
How do I remove bill payment details which I have set up on Online Banking?
Can I cancel a bill payment which I have already made?
Where can I see all the payments I have made?
Why has my payment been delayed?
How do I set up a regular payment/standing order?
How do I view the active regular payment/standing order details on my account?
How do I amend a regular payment/standing order?
How do I cancel a regular payment/standing order?
What can I do if a Regular payment/Standing Order has been sent to the wrong account?
What happens if I miss a Regular Payment/Standing Order?
How do I cancel a Direct Debit?
How do I initiate a Direct Debit Indemnity Request
How do I order a Sterling or Foreign draft?
How do I report a lost, stolen or damaged Sterling or Foreign Draft?
How do I search for a cheque on my account?